Privacy Policy

Last updated: January 2025

Our Commitment to Your Privacy

At AIA Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you use our AI business platform.

AIA provides artificial intelligence workforce and business automation services. We only collect and use data that is necessary to provide these services effectively and securely.

Information We Collect

Google Account Information

When you connect your Google account to AIA, we may access:

  • Profile Information: Your name, email address, and profile picture for account personalization
  • Email Data: Access to your Gmail inbox for AI-powered email management and intelligent responses
  • Calendar Information: Your Google Calendar events for AI scheduling assistance and meeting coordination
  • Drive Documents: Access to Google Drive files when you explicitly request document analysis or collaboration

Platform Usage Data

  • Messages and conversations with AI agents
  • Tasks, projects, and business documents you create
  • Usage analytics and feature interaction data
  • Technical information (browser type, device information, IP address)

Business Information

  • Company name, industry, and size
  • Business processes and workflow data
  • Team member information and roles
  • Financial and operational data you choose to input

How We Use Your Information

Core AI Services

We use your information exclusively to provide our AI business services:

  • Providing intelligent AI agent responses and business automation
  • Processing and analyzing business documents with AI
  • Managing your calendar, emails, and communications through AI assistance
  • Creating personalized business insights and recommendations
  • Facilitating team collaboration and project management
  • Providing customer support and platform improvements

Data Security & Protection

Encryption & Security

  • End-to-end encryption for data transmission
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Secure cloud infrastructure with access controls

Access Controls

  • Multi-factor authentication required
  • Role-based access permissions
  • Employee background checks and training
  • Minimal data access on need-to-know basis

Data Sharing & Third Parties

We Do NOT:

  • Sell your personal data to third parties
  • Share your business information for advertising purposes
  • Use your data for any purpose other than providing AIA services
  • Allow unauthorized access to your Google account data

Limited Sharing

We may share information only in these specific circumstances:

  • Service Providers: Trusted partners who help operate our platform (cloud hosting, payment processing)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: In the event of merger, acquisition, or sale of business assets
  • Safety & Security: To protect against fraud, abuse, or security threats

Your Rights & Controls

Access & Portability

Request a copy of all personal data we have about you in a portable format.

Correction & Updates

Update or correct any inaccurate personal information in your account.

Deletion

Request deletion of your personal data (subject to legal retention requirements).

Google Account Disconnect

Revoke AIA's access to your Google account at any time through your Google Account settings.

Google API Services

AIA's use and transfer of information received from Google APIs to any other app will adhere to theGoogle API Services User Data Policy, including the Limited Use requirements.

This means your Google data is used solely to provide AIA's features and is not used for developing, improving, or training generalized AI and/or ML models.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

Email: privacy@safastudio.com

Address: SafaStudio, Zibata Business Center, Querétaro, Mexico

Data Protection Officer: Available upon request

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or through the platform.

By continuing to use AIA after policy updates, you agree to the revised terms.